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Introduction

This e-learning programme has one single aim – to help managers to feel confident in managing attendance. Effective absence management is about creating working environments where employees are less likely to wake up and think ‘I don’t feel like going in to work today’. A certain level of employee absence is an unavoidable feature of working life, but this does not mean that all absences should be regarded as inevitable and accepted passively. It is possible to reduce the amount of absence caused by aspects of work and also to tackle it by proactively managing attendance.

With the average cost estimated at £659 per employee per year (CIPD 2007), managing attendance is becoming more and more important for organisations. Research from recent studies (IRS 2007, CBI/AXA 2007) highlights the important role manager’s play in managing attendance. This programme addresses these issues and educates managers on return to work interviews, disciplinary, short term attendance targeting, record keeping and the role of Occupational Health.

Benefits of e-learning on attendance management

• Cost effective way to train managers
• Easily implemented
• Comprehensive modules focus on both prevention

  and rehabilitation

• Short interactive and case studies.
• Competency assessment and certification enables

  organizations to track learner progress

• Understanding the Bio-psychosocial model (non-medical)

  improves confidence in discussing absence

• Managers are kept up to date with legal and employment

  law guidance

• Learners are able to work at their own pace, breaking off

  and resuming their study as appropriate.

• Policies can be uploaded to improve customization and

  personalisation

• The programme is SCORM compliant

Programme Contents

Introduction

A brief introduction into best practice research and the course objectives.

Rights and responsibilities

This employment module has nine activities including; employment law responsibilities, data analysis and protection, sick pay and medical certificates, disciplinary and dismissal, discrimination including disability, age discrimination, bullying.

Health and wellbeing

An interactive module that helps managers to understand the importance of wellbeing at work. The module educate managers how to manage pressure in themselves and others and details the legalities and implications of stress at work. The module also covers the management of musculoskeletal disorders (MSD’) and absence

Return to work

This module introduces the Bio-psychosocial model and its role in removing the obstacles that prevent or delay return to work. Managers are given checklists that support successful return and informed on the role of data and communication. Finally the module teaches managers how to carry out the return to work interviews/discussions using the GROW model. This module is supported by numerous video and audio cases

Support services

This module demonstrates the role of Occupational health, Human Resources and Employee Assistance Programmes. It helps managers to understand how to communicate with health professionals and clarifies understanding on medical ethics, confidentiality and compliance.

Short and long term attendance

This final module summaries the best practice guidelines in managing both short and long term absence.

Need More Information

View the Attendance management demo

View the Stress management demo

Download PDF product brochure

Alternatively; if you have a specific question or concerns why not contact us directly on 01257 451487.