Many other organisations have sound, good practice HR policies and guidelines in place to support employee health. However, they have recognised that if they are to make a significant impact on employee well-being they need to go beyond policies and listen to employees, identify what is causing pressure and what changes may be desired. Then together develop and implement focused, structured, meaningful interventions and action plans that truly meet business and individual needs.

Programme Objective

• To manage psychological wellbeing in a coherent and highly effective way
• To identify the sources of pressure within a team using an assessment tool based on HSE Management Standards
• To address any issues highlighted with the use of action planning tools
• To build effective and resilient teams

Why should teams participate?

Under UK law employers have a legal duty of care to ensure their employees are not harmed by work related stress. A risk assessment approach, based on HSE Management Standards, is the proven method for addressing the pressure hot spots within both a team and organisation. There are serious implications if a team ignores the everyday pressures they may face, both at work and also personally. Without the opportunity for teams to explore the causes of the pressures they face, issues can go unresolved and may cause resentment and rumour leading to breakdown in team relationships & reduced performance

How does the programme work?

A simple three step programme

• Whole team, including manager, completes confidential on line assessment tool.
• Aggregate results presented to manager and  format of team session discussed
• Externally facilitated 3 hour full team meeting, including manager, to share aggregate report, identify areas of greatest pressure within the team and using solution focussed tools agree ways of working that are within the team’s control to minimise pressure and maximise team support & performance.

Does it work?

Employees of an organisation using a similar approach report:

• Improved focus on critical business needs and the elimination of low value work
• Enhanced individual commitment, discretionary effort and team performance
• Improved management practices
• Enhanced recruitment and retention efforts.
• Reduced absenteeism

Facilitators

Our facilitators have a wide experience in managing organisational resilience. Gill Thurgood and Karen Crampin both worked for GlaxoSmithKline UK in Health Support & Resilience. They were involved in the management & delivery of health promotion and resilience services across 19 UK sites to 19,000 employees. They designed, delivered and evaluated the highly successful Personal Resilience programme in 2001 and were responsible for the UK roll out of GSK energy and resilience programmes and the training of team resilience facilitators and personal resilience presenters in the UK as well as training facilitators/presenters internationally. They co-authored winning submissions for both internal and external awards including BITC Big Tick awards, Personnel Today Health at Work Award, GSK Chief Executive Award and GSK Health and Diversity Award. Gill & Karen have a particular interest in improving employee engagement and productivity and have considerable experience in the development & delivery of programmes to enable people and organsiations to sustain high performance without compromising individual well being.