Introduction

Wellbeing4business Ltd approaches the question of health and wellbeing at work from a business perspective. We believe that health and wellbeing should be seen as long-term investment, designed to improve overall corporate health (both financially and medically). We have assembled some of the UK’s leading experts in health, safety, occupational health and wellbeing to provide independent strategic advice to organisations.

Testimonials

  • Michael Fox , Manager, HR Operations, ESB Dublin  Wellbeing4business undertook a review of our internal Occupational Health function to independently assess our capability in this area and to make recommendations on areas to focus on to enhance the quality and value of this service. The team at Wellbeing4business were very professional and efficient in their approach and dealt with our team in a very courteous and respectful manner. The recommendations for enhancement to our Occupational Health activity were very comprehensive and insightful. These recommendations coupled with their general views on how we might grow our overall health and wellbeing services were very valuable to our company.
  • Sue Guest Head of Health Safety, E.ON UK – Working with Wellbeing4business Ltd has been truly worthwhile for E.ON UK. We realised that we needed to develop a stronger foundation for employee wellbeing. The audit and strategic consultancy helped us to develop a wellbeing strategy which enabled us to see how we could integrate our safety, health and work life balance activities.
  • Gill Tait – Associate Director of Human Resources Sheffield University – Wellbeing4business was selected, from a number of providers, to undertake a review and audit of the Occupational Health, Wellbeing and Counselling services at The University of Sheffield . The Terms of Reference for the review and audit demanded a comprehensive review of the services be undertaken, taking into account stakeholder views, and a report to be prepared and presented detailing the key findings and recommendations

Benefits

The audit will help the organisation to:

  • Improve the value, efficiency and effectiveness gained from current investments in wellbeing
  • To identify “where the organisation is now” in addressing occupational health and wellbeing and the integration with the business focus and needs
  • Build a proposition of best practice health and wellbeing services that fulfill legal obligations and critical business objectives
  • Effectively use and integration of resources
  • Assess spend vs industry benchmarks
  • Engage and incentivize staff to improve personal wellbeing
  • Understand and manage health data
  • Identify health and wellbeing issues – work related/non work related and identify any potential risks
  • Identify “work style” health issues e.g. work life balance and work travel health.
  • Build a comprehensive wellbeing strategy
  • Identify global influences and needs

 

The solution

Our audit has the following benefits:

  • Provides a comprehensive picture of organizational effectiveness in managing wellbeing
  • Provides a detailed risk assessment of personal wellbeing
  • Creates a knowledge bank to base any strategy development upon
  • Gives a strategic picture of how the organization manages wellbeing
  • Provides an insight as to whether the current services are appropriate vs. need
  • Reviews spend, delivery, account management
  • Establishes the perceived value of current services
  • Answers procurement questions/supports tender development
  • Answers specific questions on aspects such as ‘in house vs. outsource’

Modules

The audit process is modular and can be adapted to suit each client organisation’s needs.

Module 1 – Strategic review:

  • Leadership/management of service
  • Business functions, type and current issues
  • Vision /future strategy
  • Services – current deliverables/services/solutions
  • Strategy and buy in – wellbeing strategy, mental health strategy and alignment with business issues/change
  • Programme management – structure, knowledge, intervention planning, audit
  • Contract spend, account management and value for purchased interventions
  • Programme procurement and management
  • Service integration
  • Clinical governance brief review
  • Communication/Brand/image/engagement

Module 2 – Process Review

The process review will look at how efficient and effective processes are in place to manage aspects such as long term absence, outbreaks etc

  • The customer journey
  • The referral process
  • Administrational processes
  • Absence process – frequent short term and long term
  • Full operational process mapping
  • Lean working
  • Protocols
  • Effective use of technology
  • Service delivery efficiency
  • Record keeping
  •  

Module 3 – Intervention Review

The intervention review will see if the current interventions fit future needs. Auditors will look at services such as OH, wellbeing, physio, counselling, training, proactive initiatives and self help information. We will meet key programme stakeholders (OH practitioners, health professionals, physiotherapists, psychologists, counsellors, and service providers).

  • Clinical and non clinical reviews
  • Staffing and resources
  • Brand and communication
  • Service protocols and pathways
  • Contract spend, account management and value for purchased interventions
  • Integration of interventions
  • Governance
  • Trauma/ critical incidents including suicide
  • Case management
  • Health surveillance
  • Wellbeing

Module 4  – Data Review

The data review will provide an insight into mental health by reviewing key metrics that prove risk, track trends and assess the impact of interventions

  • Analyse intervention data
  • Analyse absence data
  • Identify trends/gaps

Module 5 – Audit Presentation

At the end of the audit our consultant will produce a full report and present it to key champions.

Module 6 – Stakeholder Interviews

We will interview key stakeholders (Senior team, HR, Safety, Wellbeing champions, Facilities).

Module 7 – Strategy workshop

A strategy workshop is used to review the current situation as depicted by the above modules and establish a vision for the future. The outcome will be a draft strategic plan and actions