In September 2009, Wellbeing4business Ltd. submitted an Audit report during July for the NHS, outlining our current spending vs benchmark spend for the industry and comparing it to other Trusts. This report summarised that we were, on the whole, spending far more than necessary, using resource-heavy processes and expending energy on income from a small business that was, in effect, losing the Trust money. Following this, a period of transformation was managed by Wellbeing4business Ltd.

 2009/10 Transformation Changes Made For NHS

  • Stop small businesses from reducing non-profitable time
  • Greater focus can be applied to larger contracts to generate additional revenue.
  • Greater focus to be applied to Trust employees, thus improving our internal performance (absence and productivity/patient care)
  • Stop all agency and bank contracts save£140k
  • Restructure OH administration and business support save £186487
  • Medical and nursing team to be restructured to reflect wider holistic wellbeing model – save £171,678 nursing and £179,842 medical
  • Reduce SPR contribution and save £99,716
  • Counselling restructuring saves £59722
  • Additional savings non-pay
  • Total gross savings £825,759
  • Proposed spend on OT, physio, EAP, band 3 admin etc. – £365,400
  • Total net savings £460,359

2010/11 NHS Transformation

Changes made

  • Merger with SLAM – net savings due to revenue and lower costs £285k KCH and £98k SLAM

HRD Comment

Angela Huxham, Director of Workforce Development. Kings College Hospital NHS Trust

“Staff absence at King’s was already well managed when Wellbeing4business highlighted just where our processes, administration, efficiency and most importantly, our service to the Trust could be enhanced. The transformation is supported by a new ‘employee assistance programme’. It has coincided with a move to ‘fit for purpose’ accommodation. The new service was officially launched in October 2010 by Dame Carol Black. The service has improved visibility within the Trust, and the team is enthusiastic about their role in enhancing the quality of patient care.”